Terms and Conditions

Terms and Conditions


Naturkostbar AG
Bahnhofstrasse 3
3612 Steffisburg

Phone: +41 33 438 23 23

Email: info@naturkostbar.ch

1. Warranty

The manufacturers of the products that we distribute guarantee the quality of their products according to product descriptions on the companies? websites.

2. Place of jurisdiction

The place of jurisdiction is 3600 Thun

3. Conditions of delivery, exchange and return 


Compensation claims relating to mistakes in images, prices, or texts are not permitted.  Delayed and/or non-delivery cannot be compensated.


If you are not satisfied with a product, you may return it unused and in its original packaging within 5 days from the date of delivery. Please note that you are responsible for the costs of returning a product.When returning a product, you can either receive a refund, or credit for another purchase.

4. Defects and transport damage

Please notify us immediately, up to 5 days from the date of delivery, of any product defects or damage caused during transport.

5. Prices

The prices stated are gross and in Swiss francs.

6. Delivery costs

For deliveries in Switzerland and Liechtenstein, Swiss postal charges apply.  The delivery cost is dependent on weight.

For deliveries made in several parts, you will be charged a single delivery charge only.

7. Contract conclusion

The representation of our products in the online-shop is not legally binding.  Clicking the ?send order? button binds you to your order, and means that you are in agreement with our terms and conditions. 

A confirmation email will be sent to you, and your order will be delivered within 5 working days.  

8. Payment method

An invoice will be sent with your order and should be paid within 10 days of delivery.